Agreement and scope
The agreement consists of these terms and the project documents accepted by the client. Deliverables, milestones, platforms, integrations, assumptions and exclusions are defined in those documents.
A request outside the agreed scope is a change request. We will explain any effect on fees and timing before carrying out material additional work.
Client responsibilities
The client must provide timely decisions, approvals, access, content, brand assets and accurate requirements. The client warrants that it has the rights and permissions required for all supplied materials.
Project dates may move where feedback, content, access, third-party decisions or other client dependencies are delayed.
Design, revisions and acceptance
The number and type of concepts and revision rounds are stated in the proposal. A new direction, new functionality or repeated changes after approval may be quoted separately.
A deliverable is accepted when approved in writing, used in production or not rejected with specific reasons within the review period stated in the project documents.
Fees, deposits and payment
Deposits, milestone payments, taxes, methods and due dates are stated in the proposal or invoice. Work may begin only after the required first payment is received.
Deposits reserve production capacity and are non-refundable once work has started, except where the project document or law requires otherwise. We may pause work or withhold deployment for overdue amounts after reasonable notice.
Third-party costs, licences, stock assets, advertising spend and platform subscriptions are excluded unless expressly included.
Ownership and licences
After full payment, the client receives ownership of final bespoke deliverables identified for transfer. Webz Fusion retains pre-existing tools, reusable code, processes, know-how, templates and internal systems, while granting the licence needed to use the completed work.
Third-party software, fonts, plugins, themes, media and platforms remain subject to their own licences. Unless confidentiality terms say otherwise, we may display non-confidential completed work in our portfolio.
Testing, launch and warranty
We test against agreed requirements and supported environments. The client remains responsible for final content, business rules, legal disclosures, product data and acceptance testing before launch.
We will correct reproducible defects that materially depart from the agreed specification when reported within the stated warranty or support period. New requirements, third-party changes, misuse and changes made by others are not defects.
Platforms and performance
Hosting providers, payment gateways, plugins, APIs, app stores, advertising platforms and search engines operate independently. We do not guarantee their continued availability, approval decisions, rankings, traffic, sales or conversion results.
Confidentiality and data
Each party must protect the other party’s confidential information and use it only for the project. The client should avoid sending unnecessary sensitive data and must maintain a lawful basis for data supplied for processing.
Cancellation and termination
Either party may terminate for a material breach that is not remedied within a reasonable written cure period. A client cancelling for convenience remains responsible for completed work, committed third-party costs and reserved work as specified in the project documents.
On termination and payment of outstanding amounts, we will provide completed deliverables due for transfer in their then-current state.
Liability and Singapore law
To the fullest extent permitted by law, neither party is liable for indirect or consequential loss. Webz Fusion’s aggregate liability is limited to fees paid for the affected services during the twelve months preceding the event giving rise to the claim.
Nothing excludes liability that cannot be excluded by law. These terms are governed by Singapore law and disputes are subject to the courts of Singapore.
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